IdeaSpin LLC – Privacy Policy

Four IdeaSpin LLC Privacy Policy Highlights:

  • We do not sell any of our users’ data to third parties (With the exception of if all or a portion of the Balance Party website and app and services and/or IdeaSpin LLC company is transferred in an organizational restructuring, merger, or acquisition.)
  • Our Website and App and Services do not track its users’ browsing statistics across third-party websites (With some exceptions: 1. Credit card processing companies in order to process your membership subscription with it/IdeaSpin LLC, and 2. With your willful user sharing of data from our website and app and services to third-party social media or other organizations and companies, or for member optional integration with other Internet services such as Zoom, Slack, etc.)
  • Your full credit card information is not stored on our servers. We may store the last four numbers of your credit card. Your full number is stored however with the third-party credit card processing vendors that we use to facilitate automatic renewal of your membership subscription with our website and app and services. We use third-party credit card processing vendors that have high industry reputations for data security (Authorize.Net and Authorize.Net associated processing vendors.)
  • Members’ last name, phone number, email address, and street address are not displayed by default on their public profile page.

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IdeaSpin LLC Privacy Policy (in Full):

We respect your privacy and are committed to protecting the “it” website / app and IdeaSpin LLC through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the it / IdeaSpin LLC website and app (“Website” or “Service” or “App”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and it / IdeaSpin LLC (“IdeaSpin LLC”, “it”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website, App, and Services. By accessing and using the Website, App, and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Table of contents

Automatic collection of information

Collection of personal information

Privacy of children

Use and processing of collected information

Payment processing

Managing information

Disclosure of information

Retention of information

Transfer of information

Data protection rights under the GDPR

California privacy rights

How to exercise your rights

Cookies

Do Not Track signals

Advertisements

Social media features

Email marketing

Affiliate links

Links to other resources

Information security

Data breach

Changes and amendments

Acceptance of this policy

Contacting us

When you open our Website, App, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences, or the website and/or web page you were visiting before you came to our Website, App and Services, pages of the Website, App and Services that you visit, the time spent on those pages, information you search for on the Website, App, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website, App and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.

Collection of personal information

You can access and use part of the Website, App and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use all of the features offered on the Website, App and Services, you will be asked to provide certain Personal Information (examples include — credit card information including your name, billing address, card information, and telephone number, and your email address.)

We receive and store any information you knowingly provide to us when you create an account, publish content, complete your profile, make a purchase, or submit any forms on the Website and App. When required, this information may include the following:

    • Account details (such as user name, user ID, password, etc)

    • Contact information (such as email address, phone number, mailing and billing addresses, etc)

    • Basic personal information (such as name, country of residence, etc)

    • Proof of identity or adult status (such as a photo of a government ID)

    • Payment information (such as last four numbers of credit card, expiration date, etc.) (Our payment gateway processor handles all of your credit card information, but they have a very good reputation regarding data safety and industry compliance.)

    • Geolocation data of your device (such as latitude and longitude, zip code, country, city)

    • Any other materials you willingly submit to us (such as written text, images, videos, documents, comments, suggestions, etc)

Users who are uncertain about what information is mandatory to have full use of our Website or App and Services are welcome to ask us for clarification. Our email address is contact @ balanceparty.us.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has created a user account on our Website, App and Services, please contact us to request that we delete that child’s user account from our Website, App and Services.

We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this under the age of 18 Policy by instructing their children never to provide personal Information through the Website, App and Services, nor to create a user account on our Website, App and Services. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out personal Information on the Internet or otherwise without their permission.

Use and processing of collected information

We act as a data controller and a data processor in terms of General Data Protection Regulations when we handle personal Information, unless we have entered into a data processing agreement with you, in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving personal Information. We act in the capacity of a data controller when we ask you to submit your personal Information that is necessary to ensure your access and use of our Website, App and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information and we comply with data controllers’ obligations set forth in General Data Protection Regulations.

We act in the capacity of a data processor in situations when you submit Personal Information through the Website, App and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your input. In such instances, the User providing Personal Information acts as a data controller in terms of the General Data Protection Regulations.

In order to make the Website and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services, including but not limited to a Website and App and Services user account. Any of the information we collect from you may be used for the following purposes:

    • Create and manage user accounts

    • Fulfill and manage orders

    • Deliver products or services

    • Improve products and services

    • Send administrative information

    • Send marketing and promotional communications

    • Respond to inquiries and offer support

    • Request user feedback

    • Improve user experience

    • Administer prize draws and competitions

    • Enforce terms and conditions and policies

    • Protect from abuse and malicious users

    • Respond to legal requests and prevent harm

    • Run and operate the Website, App and Services

Processing your Personal Information depends on how you interact with the Website, App and Services, and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract, upon contact us. Our email address is contact @ balanceparty.us.

Members’ last name, phone number, email address, and street address are not displayed by default on their public profile page.

Payment processing

In case of Services requiring payment, you may need to provide your credit card details or other payment account information, which will be used solely for processing payments. We use third-party payment processors (“Payment Processors”) to assist us in processing your payment information securely. And we do not store the credit card ordering details on our servers – that data is stored on our payment processors’ servers.

Our Payment Processors adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands including Visa, MasterCard, American Express, and Discover. Sensitive and private data exchange happens over an SSL secured communication method, and is encrypted / protected with digital signatures, and the Website, App and Services are also in compliance with strict vulnerability standards in order to create as secure of an Internet environment as possible for our Users. We will share payment data with our Payment Processors only to the extent necessary for the purposes of processing your payments, including for recurring subscription payments, refunding such payments, and dealing with complaints and queries related to such payments and refunds.

Please note that our Payment Processors may collect some Personal Information from you, which allows them to process your payments (e.g., your email address, address, credit card details, bank account number, etc.) and handle all the steps in the payment process with their Internet connected systems and servers, including data collection and data processing. Our Payment Processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as included in this Policy. We suggest that you review their respective privacy policies. When we have a choice to share personal information with payment processors that is optional (demographic) information, we always never use the option — that is, we do not provide or sell any demographic information of our users to any third party. If law enforcement requires any information regarding our users, we do comply with their requests.

Managing information

You may be able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website, App and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates, partners, and law enforcement agencies, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account on the Website and App, or simply by contacting us. Our email address is contact @ balanceparty.us.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and App and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information.

We will never sell any of our users’ data to a third party (With the exception of all or a portion of the it website and app and services and/or IdeaSpin LLC company being sold in a merger or acquisition to another company.)

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government or law enforcement request.

In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your user account, and your Personal Information will likely be among the assets transferred. At that time: 1. We (it/IdeaSpin LLC) will inform notify our users via email message and direct message within our website and app of the forthcoming change in control over our policies, and we will include details outlining any changes to our polices within the new policies set forth by the acquiring company. 2. The acquiring company will require all users to agree to their policies, which may or may not be the same as our (it/IdeaSpin LLC) policies. And they will also include details outlining any changes to our polices regarding their new policies.

Retention of information

We will retain and use your Personal Information for the period necessary to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law up to a maximum of 60 months.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Data protection rights under the GDPR

(i) You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

(ii) You have the right to learn if your Personal Information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of your Personal Information undergoing processing.

(iii) You have the right to verify the accuracy of your information and ask for it to be updated or corrected. You also have the right to request us to complete the Personal Information you believe is incomplete.

(iv) You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent. Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this Policy.

(v) You have the right, under certain circumstances, to restrict the processing of your Personal Information. These circumstances include: the accuracy of your Personal Information is contested by you and we must verify its accuracy; the processing is unlawful, but you oppose the erasure of your Personal Information and request the restriction of its use instead; we no longer need your Personal Information for the purposes of processing, but you require it to establish, exercise or defend your legal claims; you have objected to processing pending the verification of whether our legitimate grounds override your legitimate grounds. Where processing has been restricted, such Personal Information will be marked accordingly and, with the exception of storage, will be processed only with your consent or for the establishment, to exercise or defense of legal claims, for the protection of the rights of another natural, or legal person or for reasons of important public interest.

(vi) You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us. These circumstances include: the Personal Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure such as where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, to exercise or defense of legal claims.

(vii) You have the right to receive your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format, if technically feasible.

(viii) You have the right to complain to a data protection authority about our collection and use of your Personal Information. If you are not satisfied with the outcome of your complaint directly with us, you have the right to lodge a complaint with your local data protection authority. For more information, please contact your local data protection authority in the EEA. This provision is applicable provided that your Personal Information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

California privacy rights

Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.

In addition to the rights as explained in this Policy, California residents who provide Personal Information as defined in the statute to obtain Services for personal or household use are entitled to request and obtain from us, once a calendar year, information about the categories and specific pieces of Personal Information we have collected and disclosed.

Furthermore, California residents have the right to request deletion of their Personal Information. Opting out of the sale of their Personal Information does not generally apply due to our policy of not selling any of our users’ data, with the exception of all or a portion of the it website and app and services and/or IdeaSpin LLC company. We will not discriminate against you if you exercise your rights under the CCPA.

How to exercise your rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. If we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.

You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Cookies

Our Website and App and Services use “cookies” to help personalize and make convenient your online experience. Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”).

Session cookies are temporary cookies that are used during the course of your visit to the Website and App and Services, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and App and Services and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and App and Services.

For further information on how we utilize cookies with our Website and App and Services, please see our cookie policy.

Do Not Track Feature

Some website browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your Internet browsing statistics tracked. Tracking is not the same as using or collecting information in connection with a website or app or services. For these purposes, tracking refers to collecting Internet browsing statistics from consumers who use or visit a website or app or service as they move across different websites or apps or services over time. Our Website and App and Services do not track its users’ Internet browsing statistics across third-party websites, with two exceptions: 1. Credit card processing companies in order to process your membership subscription with it/IdeaSpin LLC, and 2. With your willful user sharing of data from our website and app and services to third-party social media or other organizations and companies, which is usually in the form of utilizing our social media share buttons. Some third-party websites that we provide hyperlinks to or that process your information such as your credit card subscription information for membership with the it / IdeaSpin LLC website and app and services, may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. Such third parties have their own websites and apps and services, and their own user policies. For a description of Do Not Track protocols for Internet browsers and mobile devices or to learn more about the choices available to you, please visit https://internetcookies.com .

Advertisements

We do not display advertisements from third party organizations or businesses.

Age requirement

Users of the it/IdeaSpin LLC website and app and services must be age 18 or older.

Social media sharing features

Our Website and App and Services may include social media sharing features, such as “Share This” buttons, etc (collectively, “Social Media Features”). These Social Media Sharing Features may collect your IP address, what page you are visiting on our Website and App and Services, and may set a cookie to enable Social Media sharing features to function properly. Social Media Sharing Features are hosted either by their respective providers or directly on our Website and App and Services. Your interactions with these Social Media Sharing Features are governed by the privacy policy of the respective third-party social media website and app and services providers.

Email marketing

We offer email newsletters to which you may voluntarily subscribe to at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the usual unsubscribe instructions included in these emails, or by contacting us. However, you will continue to receive essential website and app and services membership email communications in order to facilitate your willful use of our website and app and services.

Affiliate revenue links

If we engage in any affiliate marketing to obtain additional sources of revenue, for example by utilizing website or app or services hyperlinks to third-party websites or apps or services, we will disclose clearly next to said hyperlink mention of any financial agreements it/IdeaSpin LLC has with the third-party organization or business.

Links to other Internet resources

The Website and App and Services contain links to other Internet websites or apps or services that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of said other third party websites or apps or services. We encourage you to be aware when you leave our Website and App and Services, and to read the privacy policies of said third party websites and apps and services, that may collect Personal Information from you while you utilize their website or app or services.

Data security

We secure the information you provide while using our website and app and services on Internet connected computer servers in a controlled, secure environment and manner, protected from unauthorized access to the best of our ability. We maintain standard administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of our users’ Personal Information located within our control and custody. However, no data transmission over the Internet or wireless network or data stored on Internet connected servers can be guaranteed to be safe from criminal intrusion and access.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and App and Services cannot be guaranteed; and (iii) any such information and data may possibly be viewed or tampered with in transit by a third party criminal intrusion, despite best efforts.

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures on your end of the Internet connection to protect this information.

Your full credit card information is not stored on our servers, it is stored however with the third-party credit card processing vendors that we use to charge your credit card for your membership with our website and app and services. We use third-party credit card processing vendors that have high industry reputations for data security only.

Data breach

In the event we become aware that the security of the Website and/or App and/or Services has been compromised, or our Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected website and app and services users if we believe that there is a reasonable risk of harm to the User as a result of the breach, or if notice is otherwise required by law. When we do, we will post a notice on the Website and app and services, as well as send you an email and a direct message within the website and app and services.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and App and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this Privacy Policy page. We may also provide notice to you in other ways at our discretion, such as through the email contact information you have provided and by direct message within the website and app and services.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and App and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected, with the exception of all or part of the it/IdeaSpin LLC company and/or website and app and services being transferred to a third-party organization or business via merger or aquisition, in which case the aquiring or merging organization will notify you of their Privacy policy, and any changes to our Privacy policy in their Privacy policy.

Acceptance of this policy

You acknowledge that you have read this it/IdeaSpin LLC Privacy Policy and agree to all its terms and conditions. By accessing and using the Website and App and Services and submitting your information to create and/or maintain a user account with our website and app and services, you agree to be bound by this Privacy Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use our Website and App and Services.

Contacting us

If you have any questions regarding any information we may retain about you, or if you wish to exercise your rights, or if you have any other questions, concerns, or complaints regarding this it/IdeaSpin LLC Privacy Policy, we encourage you to contact us using the contact information at the bottom of this page.

We will attempt to resolve queries, complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the time periods provided by all applicable data protection laws.

This document was last updated on June 7, 2024